The problem
Retail businesses need to manage sales, inventory, customers, payments and multiple locations — often across disconnected tools, spreadsheets and tills that fail when the power or internet drops.
The solution
Simba Retail brings these operations into one platform: an offline-capable point of sale, multi-branch inventory, customer and credit management, and integrated M-Pesa payments — explore the product.
Important capabilities
Offline-first POS
Selling continues through power and internet outages, syncing automatically on recovery.
Inventory & multi-branch
Stock, warehouses, goods-received and batch/expiry tracking across locations.
Payment integration
M-Pesa with transaction verification, reconciliation and idempotent processing designed to prevent duplicate charges.
Reporting
Dashboards, stock analytics and profit & loss for data-driven decisions.
Security, by design
Role-based access & audit trails
Permissions control who can see and change what; important actions leave an audit trail for accountability.
Payment integrity
M-Pesa flows verify transactions, reconcile payments and process idempotently — so money movement stays trustworthy.
How it fits together
POS terminals and branches connect through one system: sales and stock flow into inventory, billing and reporting, with M-Pesa reconciled against every transaction.
POS & branches → Inventory & billing → M-Pesa reconciliation → Reports & audit trails